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In-App Help

Our full library of step-by-step tutorials, troubleshooting guides, and reference materials is now accessible through the Help section in your admin profile menu.

  • Where to find it: In the application, go to your profile (top-right corner) and select Help

  • Requirements: You’ll need to be on Version 7.0.0.2 or later to access this feature

This change ensures that admins have fast, secure access to the most up-to-date support content, right inside Reporting Hub.

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You should see the help section that looks like this.

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I do not see the tutorials when accessing via my app.

If you are unable to see the in-app help center, it is likely due to your browser settings blocking third party cookies. See below how to enable for Chrome and Edge

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Google Chrome

  1. In the URL bar, paste in chrome://settings/cookies

  2. Either allow third party cookies or add your Reporting Hub application URL to the allowed sites list

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Microsoft Edge

  1. In the URL bar, paste in edge://settings/privacy/cookies

  2. Either disable block third-party cookies or add your Reporting Hub application URL to the allowed sites list making sure to check Include third-party cookies on this site.

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