In-App Help

Our full library of step-by-step tutorials, troubleshooting guides, and reference materials is now accessible through the Help section in your admin profile menu.

• Where to find it: In the application, go to your profile (top-right corner) and select Help

• Requirements: You’ll need to be on Version 7.0.0.2 or later to access this feature

This change ensures that admins have fast, secure access to the most up-to-date support content, right inside Reporting Hub.

Click to enlarge

You should see the help section that looks like this.

I do not see the tutorials when accessing via my app.

If you are unable to see the in-app help center, it is likely due to your browser settings blocking third party cookies. See below how to enable for Chrome and Edge

Google Chrome

1. In the URL bar, paste in chrome://settings/cookies

2. Either allow third party cookies or add your Reporting Hub application URL to the allowed sites list

Microsoft Edge

1. In the URL bar, paste in edge://settings/privacy/cookies

2. Either disable block third-party cookies or add your Reporting Hub application URL to the allowed sites list making sure to check Include third-party cookies on this site.