Tenant Switching
Learn how to switch between tenants and set a default tenant.
Users who have access to multiple tenants can easily switch between them and even designate a 'default tenant' whose site they are automatically brought to when they log in.
Tenant Switching is only available between tenants that use the same authentication framework. For example, if the Global tenant and all sub-tenants use Microsoft SSO, then a user will see all tenants and be able to switch between them. If however, one or more tenants use a different authentication, like OKTA, then those tenants would not be visible for the users on Microsoft SSO.
Switching Between Tenants
Select your profile picture to access the Admin Settings menu. If you have been assigned to multiple tenants, you will also see the User Tenants menu.
Select profile picture to access the menu The tenant site you are currently viewing will appear highlighted (the color will vary with the tenant's theme settings).
Current tenant is highlighted Select the tenant you'd like to switch to. It may take a moment for the new tenant site to load.
Select tenant to switch to You're now in the chosen tenant site. Switch back to your main tenant by following steps 1-3.
Switched to another tenant
Default Tenant
A default tenant is the tenant site you will be brought to when you log in. The default is indicated by a house icon next to the tenant name in the User Tenants menu.
Setting a Default Tenant
Select your profile picture to access the User Tenants menu.
Beside the tenant you'd like to set as your default, select the ellipsis.
Select the ellipsis beside a tenant's name to set it as your default When you log in to your next session, it will bring you to that tenant site automatically.
Last updated